FAQ’s

WEDDING CAKES:

How long in advance do I need to reserve my date?

Please check with us via email at [email protected] or via text at 678-315-4944 to see if we are available for your date. Some dates such a holiday weekends can be booked about a year or two in advance.

How much deposit is required to reserve my date?

We require a $100 deposit to reserve your date. All deposits are non-refundable nor transferable to any products or services.

What type of payments do you except?

Venmo @BohemianBakery
CashApp $ChefPavla
Zelle #678-315-4944
PayPal* Payment link will be sent to you via email (*3.5% surcharge will apply). Please make sure to provide BRIDES NAME and WEDDING DATE when submitting any payments or your payment could be rejected
Personal Checks – payment is required to be received 30 days prior delivery or pick up
Money Order / Certified Check or Cash – additional discount up to 5% will apply

Do you accept payment plans?

When is final payment due?

All wedding cake order payments are due no later than 14 days prior to delivery. If no final payment is received by due date, your order can be canceled due to nonpayment.

How can I get a quote for a wedding cake?

Do you offer cake tastings?

Yes, we do.
We offer IN HOUSE CAKE TASTINGS for orders of 150 servings and up ($55 booking fee is required). You will meet one on one with the pastry chef and will sample 7-preselected flavors. (Currently unavailable until further notice)
We offer VIRTUAL CAKE TASTINGS for orders of 60 servings and up ($35 booking fee is required). You can order a cake sample tray by submitting the online form at http://bohemianbakery.com/virtual-cake-tastings/. Once we receive your submitted form, we will email you a confirmation. After you sample your cakes at home, we can schedule a virtual zoom meeting discussing your cake design or you can email us the design you like.
We also offer CAKES IN A JAR which can be picked up the same day during our business hours or they can be shipped anywhere in the US. This option is ideal for our out of state brides or if you want to just sample a few flavors. You can place an order online on our website (pending).

Do you offer custom flavors to sample?

Yes, we do. Custom flavors are available upon request for $15/each (wedding cake orders only).

Do you deliver?

Yes, we deliver. Delivery cost starts at $75. We deliver anywhere your event is located, even out of state. Delivery cost is calculated based on mileage about $2.50/mile. You would need to provide us with a delivery address and time of delivery to get an accurate quote. There is a minimum of 60 servings of wedding cake required for delivery or a minimum of $500 purchase (before tax and delivery fee), orders under 60 servings can be picked up at any time during our business hours. They will be safely packed for transportation.

What if my wedding cake is outdoors? Will it melt?

Because our cakes are European quality, our homemade Swiss meringue buttercream is made of real butter. If you have an outdoor wedding, we HIGHLY suggest having the cake delivered about 30-60 minutes prior to the cake cutting ceremony unless it’s a fondant cake which can be 30-90 minutes prior to the cake cutting ceremony. The delivery time is based on weather temperature that day.

Can I change my wedding date without losing my deposit?

Yes, we can change your wedding date without you losing your deposit if it’s at least 30 calendar days prior to your original wedding date.
If you cancel your wedding date, you will forfeit your deposit. In that case, please refer to our cancellation policy below.

What is your cancellation policy?

You have the right to cancel your order at any time, in writing only, via email at [email protected] or TEXT at 678-315-4944. We will accept your cancelled date as the date of received email or text. Your cancellation and refunds will be processed as follows:
If your order is cancelled within thirty (30) calendar days prior the delivery or pick up, you will be refunded all monies paid except $100.00 non-refundable and non-transferable deposit and any custom work already made or ordered. (Boxes, sugar flowers, toppers etc)
If your order is cancelled in less than thirty (30) calendar days’ prior to delivery or pick up, you will be responsible for 50% of the original total cost. Original total cost is provided in your invoice.
If your order is cancelled in less than fourteen (14) calendar days prior to the delivery or pick up date, you will be responsible for 100% of the total original cost.

Do you rent cake stands?

Yes, we do. We have silver, gold or rose gold 18” round metal plateau, 14” round white or brown wooden stand or 7-tiered donut/cupcake/cake in a jar tower as well. Rental fee is $25, $55 or $75 and we require $100 or $150 deposit which is fully refundable as long the cake stand is returned no later than three (3) business days after your event. Failing to do so will result in a $10.00 a day rental fee and a pickup fee equal to the delivery fee charged on your order. The amount will be deducted from your deposit. If delivery exceed $150, cake stand deposit will be equal to the delivery fee. Rental fees will not exceed $150.00. Deposits are fully refundable if all pieces of equipment used are returned and clean. Late, dirty, broken, water damaged, or lost items will automatically forfeit your deposit at our discretion, which is used to replace or repair our equipment. Deposit will be added to your order and payment will be due 14 days prior to delivery. Anyone can drop off the cake stand for you.

How long in advance do I need to place an order for birthday cake?

Please check with us via email at [email protected] or via text at 678-315-4944 to see if we are available for your date. You can also use our Contact Us form on our website.

Do you require deposit to place an order?

Yes, we do require 50% down to place an order, reminding balance is due no later than 7 business days prior up.

Do you require minimum order?

Do you deliver birthday cakes?

No, we do not deliver birthday cakes unless it is Quinceannera or Sweet 16 order of a minimum of 60 servings. Birthday cakes are pick-up only and can be picked up at any time during our business hours.

Do you offer cake tastings for birthday cakes?

We do not. Cake tasting are for wedding cake orders only. If you would like to sample our products before purchase, you can do so by ordering cakes in a jar which can be purchased online. Our cakes in a jar can be picked up the same day during our business hours or shipped for an additional cost.

If you have any questions that are not answered here, please email us at [email protected].